Repair Process

Assessment

Once your insurance company gives us an authorisation to proceed with the agreed repairs. If the estimated cost of repair is over a certain amount or close to the current market value of the vehicle the insurance company will send an assessor to assess the vehicle to judge whether the repair cost is justified.

Body Repair and Paint

Our technicians will look after your damaged car as it goes through the various workshop stages, from adding new components to Colour matching the required paint to ensure complete Colour accuracy. Once the vehicle has been painted it is allowed to bake at a high temperature in our spray booth for the paint curing process to take place.

Once your vehicle is repaired and painted, where required we will carry out a wheel alignment to within manufacturers requirements. A member of our team will contact you to arrange for you to pick up your repaired vehicle. On handing over your car, we will ask you to sign a collection form to confirm you have received the vehicle back into your care.

If you need help or advice, give us a call. We are here to help!

If you would like a quote for work on your vehicle, whether it is accident-related or maybe just needing some cosmetic re-finishing, please don’t hesitate to call in or complete our estimate request form. A Team Member will be happy to advise on possible options and to give you a guide to the costs involved.